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Consultation Service Terms
CONSULTATION SERVICE
All Consultations will be held virtually unless requested. Your session can either be via Googlemeet, WhatsApp, or face-to-face via GoogleMeet or WhatsApp video, depending on your preference.
- For quality assurance purposes, you are expected to book your consultation 6 months before the event to give enough time for planning, fabric sourcing, fitting, beading, and so on. We can make exceptions for events that are much sooner, depending on our schedule. Please share your date with us and we will let you know if it’s possible to fast-track.
- Consultation fees must be paid before confirmation and the fees are non-refundable and non-transferable.
- Consultations last for about 45 minutes or less per person.
- Based on the quality of fabrics we use, technicality of the design, and embellishments required, bridal and bespoke prices vary. Standard bridal dresses start FROM ($2000 ).
- Please see the bridal section of the page for price ideas. Alternatively, you can also send images of similar dresses to our WhatsApp or email to get a price range.
- For quality assurances and maximum creative freedom, we do not take clients’ fabrics for Wedding dresses and Traditional wear.
We create designs using our own fabrics.
* Please prepare to come in for your physical fitting when you’re not in a hurry.
This is a couture service. Your dress is specially bespoken to fit your exact body and may require a lot of time and attention to get the perfect fitting. The fitting of your dress is our top priority and we want you to enjoy the production and design journey with us so please be patient and love the process.
Note that fittings done after the close of work will attract extra charges.
- Completed outfits must be picked within 2 weeks max as we have limited storage.
- Completed outfits abandoned for over 28 calendar days, paid or unpaid will be given to charity.
- Zeebah Signature does not offer refunds or exchanges after the purchase of fabric and production has commenced which is a maximum of 2 weeks after the consultation.
- Change of agreed design, lining, fabric or embellishment after production has commenced will attract a minimum of 50% of the initial production cost.
Processing Time policy
- Quality Control: Before any garment is shipped, it undergoes a thorough quality control process to ensure it meets our high standards. This process typically takes 24-72hours (business days)
- Notification: You will be notified once your garment has passed quality control and is ready for shipment.
Home service Consultation Fees:
- Within Benin $100/hour excluding the cost of transportation.
- Out of Benin $200/hour excluding transportation and accommodation.
- Outside Nigeria $800/hour excluding transportation and accommodation.
- For our haute couture styling service – #ThisIsNotADress, we charge $100 per look, with a minimum booking of 2 looks per day.
- Please note that we will retrieve the fabrics immediately after the photoshoot.
We will provide a mood board to convey the overall concept of the looks; however, we do not supply a photographer, hairstylist, makeup artist, or location, though we can offer recommendations.
This is an exclusive couture service where we create the outfits on-site using draping and temporary stitching techniques. You will be required to complete, sign, and return our terms of engagement, which will be sent to you separately.
BRIDAL/EVENT STYLING FEES;
(PLEASE NOTE AT LEAST 2 PERSONNEL FROM THE STYLING TEAM WOULD BE AVAILABLE FOR YOUR STYLING)
WITHIN BENIN CITY
- DURATION – 4 HOURS(extra hours spent attract extra charges)
- STYLING FEE – $100/ outfit excluding the cost of transportation
- FULL-DAY STYLING FEE – $300 excluding transportation
OUTSIDE BENIN, WITHIN NIGERIA
- DURATION -4 Hours
- STYLING FEE – $150/outfit (extra hours spent attract extra charges)excluding accommodation and transportation.
- FULL-DAY STYLING FEE – $500 excluding transportation and accommodation.
OUTSIDE NIGERIA
STYLING FEE: $1500/day excluding accommodation and transportation.